Simple, register to create an account, after having helped 1000s business create video email campaigns we've made the creation process very easy. Once your account is active, use our easy creation process and robust set of video ad templates to create your branded video ad, your video ad is the centre piece of any video email solution.

You can change most things within the video ad template. Any piece of text; example: cars could be replace with phones. You can also get the color changed. You can also edit any object within the video ad template. You can add photos, sound files, logos and graphics to any video template.

VideoCustomizer have 3 low priced options, all include full feature video email marketing tools PLUS include a FREE video ad (you own the IP and rights to the finished video ad allowing you to distribute and use as you wish), Please see our pricing page for more detailed pricing information.

We are cheaper, faster and have 1000's video ad templates to get you started now, no experience, meetings or time wasted. Simple, register to create an account. Once your account is active, use our easy creation process and robust set of video ad templates to get your video email started.

Our service is supported by most major browsers. For the best results when creating and viewing a Video Ad, we recommend that you use the latest version of Firefox or Internet Explorer. You can download the latest versions of these browsers by visiting:

http://www.getfirefox.com
http://www.microsoft.com/windows/ie/downloads/default.mspx

You'll also need the latest version of Adobe Macromedia's Flash plug-in installed on your browser. Here is a link to more information:

http://www.macromedia.com/software/flash/about/

It will check your browser to see if Flash is installed. If it is not installed, there will be a link to where you can download it.

With videocustomizer you don't need video at all to make a great Video Ad for your video email campaign, we have it all, the video ad templates, the design skills and passion to create your own video ad plus a patent pending email platform. We do know from producing 1000s online video ads that very short video clips work best in video email campaigns. You can also easily decide and edit a clip's length with our easy-to-use creation tools.

The most common cause for playback problems is your connection speed to the Internet. We recommend a broadband connection (DSL or Cable modem) for the best experience. On slower connections, the Video Ad may not load as fast as it needs to play back without pausing.

Some older computers may also experience problems with video playback.

You may want to wait a few moments before clicking the "Play" button so that more of the video file is available to play. Also, it's best not to reload the page often since this will cause the playback process to start over again.

The following are our supported file formats:

»   Video: MPEG (.mpg or .mpeg) and MPEG 4 (.mp4), QuickTime (.mov), Audio Video Interleave (.avi), Windows Media Video (.wmv) version 9 or earlier
»   Images: JPEG (.jpg or .jpeg)
»   Voice: Wav file or MP3
»   Music: MP3 (.mp3), MPEG 4 audio or unprotected AAC (.m4a)

If your content is not in one of the supported file formats, you will need software to convert the file format. While we cannot make a specific software title recommendation, a quick internet search should give you plenty of options

If you have difficulty uploading one of these file formats, please first make sure that the filename ends with one of the appropriate file extensions above (for instance, a digital photo should be called filename.jpg or filename.jpeg).

In general, the higher the resolution used, the better the output quality will be. Photos used in Video Ads for online viewing should be at least 640 x 480 pixels. For Video Ads distributed to television, photos should be at least 1536 x 1024 pixels. You can check this information for your images by right-clicking on the image in Windows and selecting "Properties" from the drop-down menu. Select the "Summary" tab, and click the "Advanced" button. In Mac OS X, you can select the image and choose "Get Info" from the File menu.

There are many programs available that can perform this file format conversion. You can search online for programs to do this, or some computers have either Windows Picture or Fax Viewer (on Microsoft Windows operating systems) or Preview (on Macintosh OS X) pre-installed. Open the photo in either application, and re-save the photo in the "JPEG" file format.

If you have a scanner, you can scan the photos at home yourself. If you do so, we recommend that you scan at a resolution of 300 DPI or higher for the best results.

On the "Add Photos and Video" page select the "Add More Images or Video" button. Next select the "Select Files..." button. You can then select multiple photos and video clips to upload. If you would like to add more items, click the "Add More" button and select additional files. When you have all of the images you would like, click "Upload." You can add more content at any time by clicking on the "Add More Images and Video" link when previewing your project.

Once you have selected your Video Ad template, you will be on the "Add Photos and Video" step. Click the button to "Add More Images and Video" then select "Select Files". Select your photos from your computer hard drive. Once you have selected your photos, you can upload or add more.

Some computers come with software pre-installed that can convert video to the correct format, such as Windows Movie Maker or Mac's iMovie. There are also many programs available online that can convert various video formats into MPG, MOV, or AVI format. Try searching online for a program that can help you do this.

It can take a while for photos and video to upload, especially if you have a slower connection to the internet, or if the files that you're trying to upload are particularly large. It can take up to one minute to upload one megabyte of content, so please allow plenty of time for large files or a lot of files to upload.

Check to make sure that you're using a supported browser. We recommend that you use the latest version of Firefox or Internet Explorer. The latest version of Firefox can be downloaded at http://www.getfirefox.com and the latest version of Internet Explorer can be downloaded at http://www.microsoft.com/windows/ie/downloads/default.mspx

Also, check to make sure that you're trying to upload the correct type of file.

Make sure the filename ends with the appropriate file extension above (for example, a digital photo should be called "filename.JPG" or "filename.JPEG").
If you still are experiencing problems, please contact us at Help@videocustomizer.com for further assistance.

After upgrading your version the Flash plug in, make sure you close your browser and then open it again.

Yes, you can use your own PC to record a voice over to complement your video ad. We recommend starting with a script and practicing a few times before recording. You can also erase what you've recorded and start over as well.

Yes, videocustomizer offers a professional voice over feature as well. Please email help@videocustomizer.com.

Yes, videocustomizer makes it easy to repurpose existing media assets, whether then be photos, video or voice over tracks. Many of our customers use existing radio spots to use as their voice over for their video ad. Simply upload an MP3 or Wav version of your existing audio file on the Edit Text, Audio & More page.

Yes. You can easily use music in your Video Ad. You can choose songs from our commercially licensed music library or upload your own music files. Just remember that if you upload your own music files they must meet the requirements in our Terms of Use.

The following are our supported music file formats: MP3 (.mp3) or unprotected AAC (.m4a).

You will need a program that can convert music files. Generally, if you have a program to manage music files on your computer you can use this same program to convert your files to the correct format. Distribution Advice for My Video Ad.

Video email campaigns allow you to send your video ad as a link to customers and prospects. The recipient gets a your email message telling them they have a new personalized video message, and they can watch it with a single click

The key with Video email campaigns as with any marketing program is to target your video email ads to a more specific audience to get the best results.

Firstly, you need to have your video ad ready- FREE video ad with all paid subscriptions. Then simply personalize your own user viewing page, import your address book/mail list, we match each contact with a unique URL, then simply download the URL's to your outlook/mail client or to your existing mail provider and send out video emails. If you need assistance or further information, we?ll be happy to help, just email help@videocustomizer.com

To embed your creation directly follow these instructions. Click Here

You can easily create your own FREE video ad from your videocustomizer account or you can upload an existing video. Prior to launching your video email campaign, you simply log in, this is where you will also approve the final version [ our commitment is to alter/edit your clip till your are 100% safisfied]

Yes. Any video ad you create as part of your video email subscription on VideoCustomizer is owned by you and you may use as you wish.

For pricing information, please see our Pricing Page

When you create your video ad and ready to start your video email campaigns, you will be taken to our payment section, simply select the subscription you require and proceed with payment steps. videocustomizer will notify you when your video ad is ready to review and approve, normally within 3 working days.

Yes! Access to your data is limited to authorized videocustomizer staff and restricted by password protection mechanisms. We process all orders on a secure server that encrypts all financial information through Secure Sockets Layer (SSL). You'll know this security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window. We will not store your credit card information in our database unless you instruct us to or join as a member. Credit card numbers are used for processing payments only and for no other purposes. As part of real-time payment processing, our online transaction partner uses fraud management techniques. This service gives you and videocustomizer an extra level of security to guard against credit card fraud. For more information on our privacy and security policies, please visit our Privacy Policy page.

Any account with can enjoy nearly unlimited storage space for all of your content, so anytime you want to download or update your video ad, simply log in to your account.

Sign in to your account and upload files directly to your account online when creating your videos. If you are using the same media for other videos, you can always use the "My Account" option to picked from existing projects rather than uploading the same media assets again.

If you no longer wish to receive information and notifications from videocustomizer, here's how to unsubscribe from our mailing list:
Log into your videocustomizer.
Click on "Control Panel" in the top right-hand corner of the page.
Click on "Change Communication Preferences."
De-select the box and click on "Update."Unsubscribing from the mailing list does not deactivate your account.

We require your browser to have cookies enabled in order to sign in to the site and use our service. A cookie is a small amount of data that your browser uses to help our site manage your online session. Here's how you can make sure cookies are enabled for your browser:

Internet Explorer: In the menu bar, go to Tools >> Internet Options. Click on the "Privacy" tab. Move the slider to "Medium" then click the "Advanced" button below the privacy level description. Select "Override Automatic Cookie Handling" and make sure the "Always accept session cookies" option is also checked. Click "OK" to close the dialog boxes.

Firefox: In the menu bar, go to Tools >> Options. Go to the Privacy section, and then the "Cookies" tab. Make sure the option to "Allow sites to set Cookies" is checked. Click "OK" to close the dialogue box. If you still have trouble signing in, please contact Help@videocustomizer.com for further assistance.

The VideoCustomizer solution to Video Email is unique in that the video file is not embedded or sent as an attachment with the email (which slows email delivery and can get deleted by anti-virus or spam filters). Instead, the personalized video is stored on our secure Video Email servers and recipients are driven to a special Web link UNIQUE to them from which your personalized video ad is streamed in the correct format.

 

Using the VideoCustomizer solution you can effortlessly design, create your own branded video ad and then send your Video Emails to customers or prospects, no software, technical or editing skills required plus no worries about what type of computer they're using or which software they have installed. And our unique email platform allows you to customize your video email campaigns to each customers exact name.

Yes! Access to your data is limited to authorized videocustomizer staff and restricted by password protection mechanisms. We process all orders on a secure server that encrypts all financial information through Secure Sockets Layer (SSL). You'll know this security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window. For more information on our privacy and security policies, please visit our Privacy Policy page.

Absolutely not. We have a strict Privacy Policy that is committed to protecting your privacy and any personally identifiable information. We will never rent or sell your name or personal information, nor the names of the guests with whom you share your creations.

Please visit our Terms of Use page. Click Here